Patient Bill of Rights & Responsibilities
Empowering families and ensuring dignified healthcare as we work together to end family homelessness.
Family Promise of Puget Sound recognizes that the health and well-being of our patients depends on a collaborative effort between those we serve and our medical service providers. We are committed to a partnership built on mutual respect and shared responsibility.
Your Rights
- ✓ Timely access to medical care.
- ✓ Treatment with dignity and respect by every staff member.
- ✓ Care free from discrimination on the basis of age, sex, race, ethnicity, religion, or disability.
- ✓ Easy-to-understand information about your diagnosis and treatment options.
- ✓ The right to ask questions to make informed decisions about your health.
- ✓ Privacy and confidentiality regarding your medical care and records.
- ✓ The right to withdraw consent or refuse intervention or treatment.
- ✓ Continuity of care and coordination should you choose to seek care elsewhere.
Your Responsibilities
- • Conduct all interactions with staff, other patients, and visitors in a respectful and polite manner.
- • Be honest and forthcoming about symptoms and your medical history.
- • Provide details about past illnesses, medications, and hospitalizations.
- • Cooperate with agreed-upon treatment plans.
- • Understand that the Health Unit operates with standard procedures to safeguard patient safety.
Commitment to Safety
Our facilities operate in a manner intended to protect patient safety, safeguard confidentiality, and reduce the risk of medical errors. We provide care consistent with our capabilities and available resources to ensure the best possible outcomes for the families we serve.